š¾ MiniPawĀ® 30-Day Return Guarantee
š¾ 30-Day Return Guarantee
Because your dogās comfort comes first ā and your peace of mind matters.
We stand behind every PawBreathĀ® 2.0 with a 30-Day Satisfaction Guarantee.
If youāre not fully satisfied, weāre here to make it right ā no stress, no drama.
ā Whatās Covered
You can request a return within 30 calendar days of delivery if:
- Your dog didnāt benefit from the product
- You received a damaged or defective item
- You changed your mind after giving it a try
š¦ Return Eligibility
To qualify for a return, your item must:
- Be in its original condition (light use is okay ā we get it, you tried it!)
- Include all original parts, packaging, and accessories
- Be requested within 30 days of delivery (based on tracking)
Note: We do not accept returns for items damaged due to misuse, neglect, or modification.
š° Refunds
Once we receive and inspect your return, weāll issue a refund to your original payment method within 5ā10 business days.
Youāll get an email confirmation as soon as your refund is processed.
Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).
š Exchanges
If we sent the wrong item or your product arrived damaged, weāll replace it at no cost to you.
Just contact us within 30 days, and weāll make it right ā fast, free, and with care.
ā Whatās Not Returnable
To protect product integrity and pet safety, we do not accept returns for:
- Items returned more than 30 days after delivery
- Items missing original parts or packaging
- Products with excessive wear or damage
- Opened filter refills or used replacement parts
āļø Start a Return
Email us at support@minipaw.shop with your order number and reason for return.
Weāll guide you through the next steps and provide the return address.
š¶ Still Unsure?
We built this product because our own small dogs were struggling ā and no one was helping.
So if youāre on the fence, or just need reassurance, reach out.
Weāll always treat you (and your pup) like family.